Privacy Policy

JRT Handyman & Home Services ("we," "our," or "us") respects your privacy and is committed to protecting the information you provide when using our website. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or submit your information through our forms.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and any details you provide when filling out a contact form
• Service Information: Details related to your service request
• Technical Data: IP address, browser type, and website usage data

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and service requests
• Schedule and provide handyman and home services
• Send service-related updates and communications
• Improve our website and customer experience
• Send marketing and promotional messages (only if you opt in)

3. SMS & Text Messaging Communications

If you provide your phone number and consent to receive text messages, you agree to receive SMS communications from JRT Handyman & Home Services, which may include:

• Appointment confirmations and reminders
• Service updates and follow-ups
• Customer support messages
• Promotional or marketing messages (if separately opted in)

Message frequency may vary.
Message and data rates may apply.

You can opt out of SMS communications at any time by replying:

• STOP to unsubscribe
• HELP for assistance

We will never send SMS messages without your consent.

4. Consent to Receive Communications

By submitting your information through our website forms and selecting the appropriate consent checkboxes, you expressly consent to receive communications from us via:

• Phone calls
• Emails
• Text messages (SMS), if opted in

Your consent is not a condition of purchase.

5. How We Protect Your Information

We implement reasonable security measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

6. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information only with:

• Service providers who help us operate our business (such as CRM or communication platforms)
• When required by law or legal process

7. Data Retention

We retain your information only as long as necessary to:

• Provide services
• Maintain business records
• Comply with legal obligations

8. Your Rights & Choices

You have the right to:

• Request access to your personal information
• Request corrections or deletion of your data
• Opt out of communications at any time

To make a request, contact us using the information below.

9. Third-Party Services

Our website may use third-party tools (such as CRM systems, analytics tools, or communication platforms) that collect and process data in accordance with their own privacy policies.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact:

• JRT Handyman & Home Services
• Phone: (760) 497-0904
• Email: info@jrthandyman.com

12. No Mobile Information Sharing Clause

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.